Comments on: London Calling: Take Two

By: Delta Strands Passengers On Runway for 7 Hours « The Plane Truth

Delta Strands Passengers On Runway for 7 Hours « The Plane Truth — Tue, 05 Aug 2008 05:01:30 +0000

[...] least they didn’t charge for the warm beverages. Knowing Delta, they probably lied to their passengers or threatened to kick them off the flight for asking questions while they were still waiting on [...]

By: Colleen

Colleen — Mon, 04 Aug 2008 04:46:08 +0000

Delta does SUCK. Because they were so much cheaper, it took me a full year of flying to learn my lesson. Out of 12 flights from last August to the end of this June, I flew Delta for 9 of them and was delayed by more than 2 hours OR canceled each time. Finally, I had enough and unless they start paying ME to fly with them, I’m not ever giving my business to that piece of crap airline ever again. I had a customer service representative get up from behind the counter and WALK AWAY from me bc he did not want to answer my question about our delayed flight which later was canceled. Delta flying out of LGA in NYC is particularly the WORST experience you’ll ever have on a plane that doesn’t include it crashing.

Sorry for the rant, I have very strong opinions about the mess that is the airline industry, but most importantly Delta.

By: Kali

Kali — Mon, 04 Aug 2008 02:14:46 +0000

This makes me nervous!! I live in Minneapolis where our main airline Northwest is merging with Delta. I was already upset about this because Northwest is one of the only airlines I fly the other being SunCountry (another local airline) and now I really don’t want them to merge because Delta will just bring what use to be Northwest down with it!! I guess I should start shopping for a new airline. But SunCountry rocks and you should fly it if you ever need to come to Mpls!!!

By: mel

mel — Mon, 04 Aug 2008 01:38:37 +0000

i think it is a little ridiculous that you have to go on and on about how not to fly delta. my dad is a pilot for delta and has been for 30 years. i really enjoy reading your gossip blog but after a uncalled for post like that i may have to find another gossip blog to get my news from. yah delta does have their problems but so does every other airline. how would you like it if people wrote shit about your blog and told everyone never to read it… then maybe you would be out of a job… dont think you would like that so much. dont expect delta to go out of business anytime soon. oh and the dead body found is just something that happens to every airline and it happens a couple times a year, she died of natural causes not because of delta.

By: Ashley

Ashley — Mon, 04 Aug 2008 00:07:46 +0000

OMG DELTA SUCKS! I just came back from Paris a week ago (supposedly on Delta) and they SCREWED ME OVER!!! and moreoever, they gave me NO compensation. Ridiculous! Never, ever again!

By: Nadine

Nadine — Mon, 28 Jul 2008 14:40:03 +0000

SAME HAPPENED TO ME ON DELTA! THey are awful – never flying them again and I will skip around with glee when they finally go out of business!!

By: isabelle

isabelle — Sun, 27 Jul 2008 19:48:24 +0000

A friend of mine flew from Paris to NY with Air France recently and hade a TERRIBLE experience. The customer service was non-existent and she was treated terribly. She’s asked all the people she knows to never fly with them!
Hope your experience with them will be better!

By: Sammykat

Sammykat — Sat, 26 Jul 2008 13:38:59 +0000

Delta BLOWS!!! I was stuck in Utah for hours because of their inept service. I feel ya Trent about the shrugging. They never have any infomation.

By: Dan

Dan — Fri, 25 Jul 2008 20:01:30 +0000

Come on- ALL airlines have issues. Delta is better then United or American. It was just one of those things that happens. It does suck about losing the Hotel though. I always get Hotel Insurance when I travel so if something with the flight goes wrong they refund your money. You should look into that and quit bitching so much.

By: gco87

gco87 — Fri, 25 Jul 2008 18:19:18 +0000

Yeah, AirFrance isn’t so great either. My luggage for my 9 day trip in Italy didn’t arrive to me until day 8, thanks to AirFrance.

And we had to fight them to compensate me for all the things I had to buy in Italy to clothe and bathe myself.

Lovvvvvve AirFrance.

By: CRex

CRex — Fri, 25 Jul 2008 16:47:53 +0000

D: Doesn’t
E: Ever
L: Leave
T: The
A: Airport

By: Panti Christ

Panti Christ — Fri, 25 Jul 2008 16:47:40 +0000

I HOPE YOU MAKE IT IN TIME FOR KYLIE!

By: kellye

kellye — Fri, 25 Jul 2008 15:17:02 +0000

i also recently vowed never to fly delta again. i can’t complain about being left on the runway b/c they refused to allow me to fly on their airline, even though i had bought a ticket.

Delta has a round trip policy that if you don’t take your first flight, they will automatically cancel your second flight. And they will very very very RUDELY tell you this when you call. They will give you every excuse in the book. (it’s round trip, it’s priceline, it’s already in our computers)

Mind you, I was not asking for a refund. I was not asking that they change my initial flight. I was simply asking that I be allowed to use the second half of the ticket that I paid my hard-earned money for.

I even emailed the ceo and was pretty much told “oh well. feel free to pay $200 in ticket changes and fees to fly your return flight.”

By: michelle

michelle — Fri, 25 Jul 2008 14:33:31 +0000

Yeah – Air France is owned by Delta. Never had a problem on Delta, but if you hate them, not sure how you’re going to do much better with Air France

By: Dionne

Dionne — Fri, 25 Jul 2008 14:29:51 +0000

http://www.msnbc.msn.com/id/25833943/

You are not alone!

By: pooneck

pooneck — Fri, 25 Jul 2008 13:41:34 +0000

be thankful, though, that this has never happened to you: http://www.cnn.com/2008/WORLD/.....index.html how scary would this be?!

By: pooneck

pooneck — Fri, 25 Jul 2008 13:39:49 +0000

i hope you get there soon. i will NEVER fly delta again unless they change their name, planes, service, and customer service levels which are currently shit. my husband and i were scheduled to fly out to key west for my sister’s wedding. less than two weeks before we were supposed to leave i got a text message that out flights were changed. they put us on a red eye and then we had an 18 hour layover and on the return flight we had to leave at 6am, had another 18 hour layover and would have had to take two extra flights home adding a whole extra day onto our trip. F that! i called them and they had no explanation for the change. they asked me if i didn’t just want to keep the new itinerary. i told the idiot i paid over $100 extra plus per ticket to have the shortest flight time and layover to make the wedding! DUH. they did not offer to help me find any other delta flights. they did not offer me a refund. they did not offer to help me re-book on another airline. i was irate. so i found better flights on northwest. i called delta back and demanded a refund and told them to F off. NEVER AGAIN! DELTA SUCKS! assholes.

By: peng

peng — Fri, 25 Jul 2008 07:09:46 +0000

I’ve had my share of awful experiences with Air France in CDG, similar to what Ella said above. But good luck with them. I sure hope they don’t screw you over like Delta did.

By: Jenny

Jenny — Fri, 25 Jul 2008 06:20:31 +0000

I spent my entire last semester in London and can say American is the best way to fly to London(just not in the states). Get some Montezuma chocolate for me!!
You should come to Oz where I am right now!!

By: Natty

Natty — Fri, 25 Jul 2008 06:04:24 +0000

WOW! My uncle is an employee of Delta and I just called him at 1am and cursed him out for you. Is that a little better? His words were “them effers”.

Have fun in London!

By: Lolainchesaway

Lolainchesaway — Fri, 25 Jul 2008 05:01:16 +0000

By the way the only time I ever flew Delta they lost my luggage and I had to wait 2 flights from L.A. to get it back. Fun times!!!

By: Lolainchesaway

Lolainchesaway — Fri, 25 Jul 2008 05:00:12 +0000

Trend darling fly Virgin instead. They have a nonstop flight to Heathrow from L.A. everyday and I tell you it makes any American airline seem like a punishment from god. Matter of fact I will be flying them on Wednesday and I can’t wait : ). If you’re going to the U.K. fly Virgin or British Ways people as you can see by Trent’s experience you’ll save yourself the grief even if cost a few more dollars in the end the service you get is worth it…

By: sleep

sleep — Fri, 25 Jul 2008 03:42:38 +0000

oh.

By: journeyman

journeyman — Fri, 25 Jul 2008 03:36:44 +0000

they’re all partners – delta, air france, continental, and many many more – see here: http://www.skyteam.com/skyteam

By: Kyla

Kyla — Fri, 25 Jul 2008 03:18:22 +0000

I want to be a flight attendant and last year Delta was my first choice… now I am attending an open house for Omni Air Int’l on the 31st of this month, & I have also heard back from Ryan Int’l. Now you couldn’t pay me to fly Delta, as I can fly internationally right away with these other two lines. I think lesser known is always the way to go…

what do you guys think?