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i hope you get there soon. i will NEVER fly delta again unless they change their name, planes, service, and customer service levels which are currently shit. my husband and i were scheduled to fly out to key west for my sister’s wedding. less than two weeks before we were supposed to leave i got a text message that out flights were changed. they put us on a red eye and then we had an 18 hour layover and on the return flight we had to leave at 6am, had another 18 hour layover and would have had to take two extra flights home adding a whole extra day onto our trip. F that! i called them and they had no explanation for the change. they asked me if i didn’t just want to keep the new itinerary. i told the idiot i paid over $100 extra plus per ticket to have the shortest flight time and layover to make the wedding! DUH. they did not offer to help me find any other delta flights. they did not offer me a refund. they did not offer to help me re-book on another airline. i was irate. so i found better flights on northwest. i called delta back and demanded a refund and told them to F off. NEVER AGAIN! DELTA SUCKS! assholes.

http://www.msnbc.msn.com/id/25833943/

You are not alone!

i also recently vowed never to fly delta again. i can’t complain about being left on the runway b/c they refused to allow me to fly on their airline, even though i had bought a ticket.

Delta has a round trip policy that if you don’t take your first flight, they will automatically cancel your second flight. And they will very very very RUDELY tell you this when you call. They will give you every excuse in the book. (it’s round trip, it’s priceline, it’s already in our computers)

Mind you, I was not asking for a refund. I was not asking that they change my initial flight. I was simply asking that I be allowed to use the second half of the ticket that I paid my hard-earned money for.

I even emailed the ceo and was pretty much told “oh well. feel free to pay $200 in ticket changes and fees to fly your return flight.”

D: Doesn’t
E: Ever
L: Leave
T: The
A: Airport

Come on- ALL airlines have issues. Delta is better then United or American. It was just one of those things that happens. It does suck about losing the Hotel though. I always get Hotel Insurance when I travel so if something with the flight goes wrong they refund your money. You should look into that and quit bitching so much.

A friend of mine flew from Paris to NY with Air France recently and hade a TERRIBLE experience. The customer service was non-existent and she was treated terribly. She’s asked all the people she knows to never fly with them!
Hope your experience with them will be better!

OMG DELTA SUCKS! I just came back from Paris a week ago (supposedly on Delta) and they SCREWED ME OVER!!! and moreoever, they gave me NO compensation. Ridiculous! Never, ever again!

This makes me nervous!! I live in Minneapolis where our main airline Northwest is merging with Delta. I was already upset about this because Northwest is one of the only airlines I fly the other being SunCountry (another local airline) and now I really don’t want them to merge because Delta will just bring what use to be Northwest down with it!! I guess I should start shopping for a new airline. But SunCountry rocks and you should fly it if you ever need to come to Mpls!!!